Festival Elephant II Silk Road Series

Prompt Delivery and professional packaging

Due to our longstanding partnership with UPS FedEx DHL as well as other major global carriers, we are able offer a variety shipping options. Our warehouse personnel will pack all goods to our exacting specifications. Your goods will undergo a thorough examination and will be safely packaged prior to being delivered. Each day, we ship to thousands of customers in different countries. Our commitment to become the biggest online retailer worldwide is demonstrated by this. The warehouses are located located in Europe as much as they are in the USA.

Orders that include more than one item are assigned processing times for each item.

Prior to shipment the items, our staff will carry out an extensive inspection of the products you have ordered. Most orders today are shipped in 48 hours. The expected delivery time is between 3 and 7 days.

Returns

The stock is constantly changing and is not completely managed by us due to the involvement of multiple parties including the factory and our warehouse. The stock levels may fluctuate at any given time. It is possible that the stocks could be depleted after your order has been processed.

Our policy lasts thirty days. If it's been longer than 30 days since you purchased your item, we unfortunately can't give you a full exchange or refund.

To be eligible for a refund the item must be in good condition and in the same state as you received it. It must also be returned in the original packaging.